Judy owns a clothing retail store. One of her customers returns a T-shirt because it doesn’t fit her. Does Judy have to give her customer a different size or a refund?

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◯ No, she doesn’t. Retailers aren’t responsible if a customer has a change of mind or circumstances. Judy may think of more flexible exchange policies to foster better customer relationships

◯ Yes, she does. Retailers are totally responsible if a customer has a change of mind or circumstances

◯ Yes, she does. Retailers are responsible if a customer has a change of mind or circumstances. Judi must order a new T-shirt that may fit the customer